We Take Your Privacy Seriously!

 

At Arborist On Demand, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, www.arboristondemand.com. Please read this policy carefully to understand our practices regarding your personal data and how we handle it.

1. Information We Collect

We may collect and process the following types of information about you:

1.1. Information You Provide to Us:

• Personal Information: Name, email address, phone number, billing information, and any other details you provide when filling out forms on our website, signing up for consultations, or contacting us.

• Business Information: Company name, job title, and project details for clients seeking commercial or litigation-related services.

1.2. Information We Collect Automatically:

• Usage Data: Information about your interaction with our website, including pages visited, time spent on pages, and navigation paths.

• Device Data: Information about the device you use to access our website, such as IP address, browser type, operating system, and device identifiers.

• Cookies: Small data files stored on your device to enhance your browsing experience. For more information, see the “Cookies and Tracking Technologies” section below.

1.3. Information From Third Parties:

• We may collect information from third-party service providers, such as analytics tools (e.g., Google Analytics), to improve our services and understand user behavior.

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2. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide Services: Facilitate digital tree care consultations, expert witness services, and other arborist-related services.

• To Communicate with You: Respond to inquiries, schedule appointments, send confirmations, and provide updates about our services.

• For Marketing: Send newsletters, promotional materials, and information about our services (you can opt out of these communications at any time).

• To Improve Our Website: Analyze user behavior to enhance the functionality and content of our website.

• To Comply with Legal Obligations: Ensure compliance with applicable laws, regulations, and contractual obligations.

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3. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your information in the following scenarios:

• Service Providers: With trusted third-party vendors and service providers who assist us in operating our website and providing our services.

• Legal Requirements: If required by law, we may disclose your information to comply with legal obligations, enforce our terms of service, or protect the rights and safety of our business or others.

• Business Transfers: In the event of a merger, acquisition, or sale of our business assets, your information may be transferred to the new owner.

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4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us:

• Recognize your browser or device.

• Store your preferences and settings.

• Measure the effectiveness of our marketing campaigns.

• Analyze website traffic and user behavior.

You can manage your cookie preferences through your browser settings. However, disabling cookies may limit some functionality of our website.

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5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations. When your data is no longer needed, we securely delete or anonymize it.

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6. Data Security

We implement appropriate technical and organizational measures to safeguard your information against unauthorized access, loss, or misuse. However, no method of data transmission or storage is entirely secure, and we cannot guarantee absolute security.

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7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.

• Correction: Request corrections to inaccurate or incomplete information.

• Deletion: Request the deletion of your personal data, subject to legal obligations.

• Opt-Out: Opt-out of receiving marketing communications.

• Data Portability: Request a transfer of your data to another service provider.

• Withdraw Consent: Withdraw consent where we rely on it for data processing.

To exercise your rights, please contact us at [insert email address].

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8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

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9. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal and regulatory reasons. The “Effective Date” at the top of this page indicates when the policy was last revised. Please review this policy regularly to stay informed about how we protect your information.

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10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us at:

Arborist On Demand

Email: info@arboristondemand.org
Phone: 713.385.7040